Below are some of the most common questions homeowners have when considering our furnished short-stay management service. If you have a question that’s not listed, we’re always happy to help — just get in touch.
How does your service work?
We lease your property on a long-term basis and manage it as a professionally run furnished stay. You receive guaranteed weekly rent, while we handle all cleaning, guest coordination, and day-to-day operations.
How is this different from a regular tenancy?
Your home is cleaned and inspected after every stay, monitored regularly, and maintained to a high standard. You avoid vacancies, late payments, and tenant-related issues.
Do I still get paid if the property has no bookings?
Yes. You receive the full agreed rental amount every week, regardless of occupancy. We take on the operational risk.
Who stays in the property?
We host a mix of responsible travellers, business workers, contractors, and families. All guests are screened and must follow strict house rules.
How do you protect my property?
We conduct detailed cleaning and inspections after each stay, enforce clear guest guidelines, monitor maintenance, and address any issues promptly.
What happens if something is damaged?
We handle minor damage ourselves. For anything significant, we arrange repair or replacement and communicate with you immediately.
Do I need to furnish the home?
No, we fully furnish and stage the property for you. The home must be comfortable and well-presented.
How often is the property cleaned?
After every stay — often multiple times per week. This keeps the property in excellent condition.
Who handles maintenance?
We monitor the property closely. Small items are replaced as needed; larger repairs are coordinated with your approval.
What areas do you service?
We operate across Auckland, particularly around the airport, business hubs, transport routes, and high-demand zones.
What does it cost to use your service?
There are no management fees. You receive guaranteed rent, and we cover the operating costs associated with running furnished stays.
How do I get started?
Contact us anytime. We’ll assess your property, discuss suitability, and outline how the guaranteed rental model works for you.